Terms and Conditions

Welcome to Essence & Elegance! By accessing and using our website, you agree to the following terms:

Use of Website: Users must be at least 18 years old or have parental consent to make purchases.
Product Information: We strive for accuracy, but slight variations in handmade items may occur.
Orders & Payments: All orders must be paid in full before shipping. We reserve the right to cancel orders due to unforeseen circumstances.
Shipping & Returns: Orders are processed within the stated timeframe. Returns are accepted only for defective or damaged products reported within 48 hours of delivery. Contact us to find out more details.
Intellectual Property: All designs and content on this site belong to Essence & Elegance and may not be used without permission.
Limitation of Liability: We are not liable for damages resulting from misuse of our products.
Policy Updates: We reserve the right to modify these terms at any time.

Return and Refund Policy

We accept returns only for defective or damaged items reported within 48 hours of delivery. We will either replace them or issue a refund. Please keep in mind that we take great care in crafting high-quality jewelry, but because each piece is handmade, small imperfections may occur and slight variations are normal. These slight variations do not qualify for refunds or exchanges, as we ensure every item meets our quality standards before shipping. Additionally, once an order has been processed, we are unable to cancel it.

Terms and Conditions

Return and Refund Policy

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